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Dux Hot Water Systems

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Dux Experts

Thinking about a Dux hot water system? Here at Metropolitan Hot Water, we can install, repair or service your Dux hot water system. We're on the road 24/7, every day of the year, including weekends and public holidays.

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About Dux Hot Water

Dux has always been an early adopter of unique hot water technology such as solar and thermo-efficiency designs.

For example, Dux was an early adopter of solar tech when it first arrived in Australia, recognising the importance of renewable energy sources at a stage when the technology was still in its infancy.

As a result, Dux now produces some of the highest quality solar hot water technology on the Australian market. For this reason, Metropolitan Hot Water highly recommends Dux hot water products to many of our customers because we are confident in their durability and long-term efficiency.

Dux is now owned by Noritz, a leading Japanese manufacturer of residential and commercial water heaters. Noritz, which is based in Kobe, Japan, acquired Dux in 2015.

The brand designs a wide range of different hot water units and systems with an option to suit just about everyone’s unique needs and preferences.

The Benefits of Using Dux Hot Water Systems

When it comes to reliable and efficient hot water, Dux hot water systems are a trusted choice for Australian homes.

Known for their durability, performance and smart energy use, Dux systems come in a wide range of models to suit every household. Whether you prefer gas, electric or solar, there’s a Dux unit designed to deliver hot water when you need it most.

Here are some key benefits of choosing a Dux hot water system:

  • Australian made: Dux systems are designed and manufactured locally, built to handle harsh Australian conditions.
  • Energy efficiency: Many models feature high energy star ratings, helping you save money on your power bills.
  • Range of options: Choose from continuous flow, storage, solar, and heat pump systems to suit your specific needs.
  • Long warranties: Dux offers competitive warranties for peace of mind and long-term value.
  • Compact designs: Ideal for homes with limited space, with both indoor and outdoor installation options.
  • Fast recovery rates: Perfect for large families or high-demand households.
  • Environmentally friendly choices: Ecosmart heat pump and solar models reduce greenhouse gas emissions.

With more than 100 years of experience, Dux continues to be a leading name in hot water innovation and performance. That's why Metropolitan Hot Water is proud to work with Dux products.

Range of Dux Hot Water Products

As an iconic Australian brand with more than 100 years of experience, Dux offers a wide range of reliable and energy-efficient hot water systems to suit any home or business.

Whether you’re after a simple unit for the family home or a powerful system for commercial use, there’s a Dux product built to handle the job.

Looking for an eco-friendly option? Dux heat pump water heaters are a great choice, and the Pro Series Heat Pump really packs a punch. It uses ambient air to heat your water, helping reduce energy bills and lower your carbon footprint.

For those who want hot water on demand, award-winning continuous flow hot water systems are a smart and compact solution. These units heat water as you need it – perfect for smaller homes or families looking to save space and energy.

Dux produces a wide range of water heaters, including:

  • Electric storage units
  • Gas storage water heaters
  • Gas-boosted solar
  • Electric-boosted solar

Need something bigger than the standard domestic unit? Dux also designs commercial water heaters that are ideal for businesses, apartment blocks or any high-demand setting. They’re robust, efficient and built to last.

From innovation to performance, Dux delivers a complete range of hot water heater solutions. At Metropolitan Hot Water, we supply, install and service all Dux systems, helping you enjoy dependable hot water every day of the year.

Why Choose a Dux Hot Water System?

When it comes to reliable hot water service, Dux is a name you can trust. As a quality endorsed company, Dux is known for producing high quality products that are built to last.

With over a century of experience, this iconic Australian brand is committed to production high standards and the ongoing development of new technologies that improve performance, reliability and energy efficiency.

Dux offers a wide range of systems to suit every household and budget – including electric, gas, storage and solar models. Their Prodigy gas storage systems are especially popular for their durability and maximum efficiency heating recovery, giving you more hot water, faster, with less energy use.

All Dux products are designed under a strict company production system that ensures consistent quality across every model. Whether you’re upgrading your current system or installing a brand-new one, you’ll benefit from proven technology that keeps up with your household’s demands.

From single homes to large families, there's a Dux solution to match. At Metropolitan Hot Water, we proudly supply and install Dux hot water systems across Australia – ensuring you get expert advice, professional installation, and year-round support for your hot water needs.

Emergency Plumber for All Your Dux Hot Water Needs

When your Dux hot water system stops working, you don’t want to wait days for a fix. That’s where Metropolitan Hot Water comes in.

We offer fast, 24/7 emergency plumbing services for all Dux hot water models – whether it’s a sudden leak, no hot water, or a system that won’t turn on. No matter the issue, our licensed plumbers are ready to help, day or night, even on weekends and public holidays.

Our experienced team knows Dux systems inside and out. From gas and electric storage units to solar and continuous flow models, we can diagnose and repair the problem quickly to get your hot water running again. If your unit is beyond repair, we can supply and install a new Dux system on the same day.

Here’s what you can expect from our emergency service:

  • Prompt arrival with all the right tools and parts
  • Expert repairs on the spot whenever possible
  • Transparent pricing with no surprise costs

Whether you’re facing a cold shower or a major leak, don’t stress. Metropolitan Hot Water is your go-to expert for urgent Dux hot water system repairs, replacements and servicing across Australia.

Metropolitan Hot Water Quality Assurance Guarantee

Metropolitan Hot Water is a highly respected name within the plumbing industry. To ensure customer satisfaction, we work in line with our Quality Assurance Guarantee.

As part of this guarantee, you benefit from:

  • Fully qualified and licensed plumbers that undergo regular training – our plumbers are always up to date with the latest industry products and knowledge
  • A 12-month warranty on all workmanship, parts and materials supplied and installed by us
  • $20 million public liability insurance
  • More than 25 years of experience
  • Range of finance options** available for approved customers
  • State-of-the-art technology in tracking and dispatch to ensure we are always on time
  • Upfront fixed-quote prices whenever possible
  • Certificates of compliance to prove we are always working in line with government standards and regulations

We Offer a Range of Finance Options**

We understand the unpredictable nature of plumbing and how it can cause financial inconvenience. That’s why at Metropolitan Hot Water, we are proud to offer eligible customers a range of finance options** that put the control back into your hands.

It means you can repay the cost of the work in weekly, fortnightly or monthly instalments, depending on the plan you choose.

The application process is simple, with most of our customers getting approved within minutes. Your plumber can set you up on site and once approved, can start work straight away.

We also accept payment by cash, cheque, direct bank transfer and credit card (Visa, Mastercard or American Express).

For more information about Dux’s hot water products, contact Metropolitan Hot Water today.

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Same Price After Hours

Whether it's a public holiday, weekend or late at night, we charge the same great rates across all services.

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1 hour* Emergency Service

For all general maintenance and emergency services we aim to be at your home in 1 hour*.

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Finance Options** Available

We offer convenient finance options**, as well as Zip Pay, so you can pay in easy and flexible installment.

30 years

Emergency Service

Available 24/7*

30 year

Finance Options**

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Testimonials

What Our Happy Customers Have to Say

5 stars rating

Burst a pipe in the outside wall and metropolitan plumbing came out within a few hours and fixed it within an hour. Great service and fixed in no time. Would recommend!

Houston - WA
5 stars rating

Adam was very thorough, neat and tidy worker, great customer service, arrived within a few hours of my emergency. Highly recommend. Very nice guy.

Jess - WA
5 stars rating

Tyson did a great job on our blocked pipes at home. In addition, a great guy, really nice and solved the problem. Would highly recommend Tyson for any plumbing job.

Danny - WA
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